Wholesale Terms & Conditions

Minimums: Orders must be a minimum of $150 with no style minimums. Wholesale orders placed for less than these amounts will be canceled and are subject to a 15% restocking fee.

Submitting Orders: To submit an order, you must first be approved as a wholesale customer. Once approved, you will be sent a link to activate your account. Once activated, you may place your order.  We accept all major credit cards and PayPal as payment options. You can either pay in full upfront or use Sezzle. Sezzle allows you to split up the total owed into 4 interest-free payments over 6-weeks. 

Shipping: Wholesale customers are responsible for entire shipping costs. Wholesale orders will be charged the exact amount as calculated by the shipping carrier. We do not offer terms or ship COD. All orders must be paid-in-full before order is shipped. Once received, shipping invoices are due immediately.

Turn-Around Time: Orders are shipped on a first-come first-serve basis. Under normal circumstances, in stock online orders will typically ship out 1-2 business days from the day you order. Preorder ship dates will be posted for those orders. We don’t usually expect changes to our ship dates but delays from manufacturing and/or shipping does sometimes occur.

Rush Charge: If you need an order shipped out the same day please contact us at support@shoporangepoppy.com and let us know that you need your order rushed. We will try our best to get it out free of charge. If the request is received outside of business hours (M-F, 10-5 EST), we may charge an additional $15 fee for rushed shipping.

Reporting shortages/incorrect items: Please let us know immediately, within 48 hours of receiving your order. Contact us by e-mail at support@shoporangepoppy.com.

Defective Items: Defective Items: Please inspect all of the items in each shipment carefully for defects in stitching and assembly. We are happy to issue replacements when the defects are reported to us within 48 hours of you receiving your shipment.

Returns: We can only accept returns for damaged or defective items. Please contact us at support@shoporangepoppy.com.

Photo policy: Our photos may be used for your website listings but may NOT be used in advertisements or Facebook posts. 

Brand Recognition: You must disclose Orange Poppy as the brand of the items you are selling. However, it must be communicated that you are not affiliated with Orange Poppy and your customers are to contact you with questions regarding their orders.

Resale of Items: For retail and wholesale brand protection, overall pricing consistency, we expect for all wholesale accounts to sell current season merchandise at retail unless stated otherwise. We feel strongly about offering everyone competitive prices and fair trade. Maintaining consistency is important for not only our retail customers, but yours as well. We will provide suggested pricing (MSRP) for every product. You can choose to increase your price, but not lower below MSRP. You are NOT allowed to sell on third-party sites such as Amazon, Etsy, Facebook Marketplace, Walmart, etc. Selling in BST (buy, sell, trade) groups is strictly prohibited. You may however, sell in groups that you exclusively own and are under your business umbrella.  If you have any questions about pricing of items please contact us at support@shoporangepoppy.com.  If we find out that anyone is reselling our items at wholesale (or near wholesale) prices, or selling on a prohibited sales channel, we reserve the right to refuse future business with you.

Pricing of Holiday Items: We will provide suggested pricing (MSRP) for every product. You can choose to increase your price, but not lower below MSRP. Prices may be discounted below MSRP no sooner than one week (7 business days) before the corresponding holiday. i.e. Easter items may be discounted 7 days before Easter. Holidays include: Valentine’s Day, Easter, St. Patrick’s Day, 4th of July, Halloween, Thanksgiving, Christmas.   

Purges on Facebook BST Pages: Selling in BST (buy, sell, trade) groups is strictly prohibited. You may however, sell in groups that you exclusively own and are under your business umbrella.